How to Login to Carbonite on Windows 10?

Follow this guide to sign in to your Carbonite account on Windows 10, manage your backups, and restore your files securely.

Sign In to Carbonite

Tip: Use the same credentials as your Carbonite web or app account.
Could not sign in. Verify your credentials or contact support.

Steps to Login to Carbonite on Windows 10

1

Open Carbonite App

Launch the Carbonite app from the Start menu or desktop shortcut on your Windows 10 device.

2

Enter Your Email

Type the email address associated with your Carbonite account.

3

Enter Password and Sign In

Enter your password and click "Sign In." Complete any two-factor authentication prompts if enabled.

Note: Make sure your Windows 10 system is up to date and the Carbonite app is the latest version.

Troubleshooting Windows 10 Login Issues

  • Verify you are entering the correct email and password.
  • Reset your password if forgotten.
  • Reinstall the Carbonite app if login fails repeatedly.
  • Disable VPNs or firewalls that may block Carbonite connections.
  • Contact Carbonite Support if login problems persist.
Still having trouble? Click "Start Live Chat" to connect with Carbonite Support.